Terms of sale
The rules that apply when you buy one of our services.
1. Who we are
Freelance Yachting, To complete: legal status, e.g. sole trader (entrepreneur individuel), run by To complete: full name of the person responsible. Address: To complete: street address, 97410 To complete: town, La Réunion, France. Email: contact@freelanceyachting.com. SIRET: To complete: SIRET number. VAT: To complete: VAT status, e.g. “VAT not applicable, article 293 B of the French Tax Code” if that applies.
2. Scope
These terms apply to every service ordered on services.freelanceyachting.com (the “site”) between Freelance Yachting and you, the client. Paying for a service means you accept these terms. The version that applies is the one online on the day of your order.
The Crew Intelligence is a monthly or yearly subscription taken on freelanceyachting.com; the subscription terms shown there apply to it.
3. Our services
We sell documents written by people who know the yachting industry, delivered by email. There is no physical delivery and no coaching call. Each service page and its service sheet state what you send, what we do, what you receive and the delivery time:
- CV Audit, €75: a confidential dossier and your CV rebuilt, within 72 hours of your complete file.
- LinkedIn Profile, €49 (€39 for CV Audit clients): a ready-to-paste profile pack, within 5 working days. We never ask for access to your account.
- THE ROUTE, €40: your personal licence roadmap, within 48 hours of your CV.
- The Broker Room, €120: a positioning audit within 72 hours of your complete file, then your CV as a first version and a final version, your LinkedIn texts and your positioning pitch.
- CrewCheck, €25 per candidate, €100 for a pack of 5, €200 for a pack of 10: a confidential report on a candidate’s CV within 48 hours of receiving it. Pack credits remain valid for To complete: how long pack credits stay valid.
We work only from the documents you send us. We check dates against your own documents and we never invent experience, certificates or sea time. Part of the analysis is done with Claude, an AI model by Anthropic, always reviewed by our team.
4. Prices
Prices are shown in euros on the site. To complete: VAT wording, e.g. “VAT not applicable, article 293 B of the French Tax Code”, or the VAT rate that applies. The price you pay is the one shown when you order. We may change prices at any time for future orders.
5. Order and payment
You order by clicking the pay button of a service. Payment is made in full when you order, by card, Apple Pay or PayPal, on the secure page of our payment provider To complete: PayPal, or Stripe once it replaces PayPal. We never see or store your card details. Your order is confirmed once the payment is received; the provider sends you a receipt by email.
6. Starting and delivering the service
After payment, send the documents listed under the service to contact@freelanceyachting.com. The delivery time starts when we have your complete file. If a date or a document is missing, we ask you for it before finishing the work.
We deliver by email, to the address you wrote from, in the formats stated for each service (PDF, and an editable Word file where stated). Delivery times are given in good faith; if we expect a delay, we tell you by email.
7. Cancellation and refunds
Before we start the work, you may cancel any order by email and we refund you in full.
Once we have started, the service is no longer refundable, except in the cases below.
If we make a mistake, for example a deliverable that does not match the service described, tell us within To complete: number days of delivery: we correct it, or refund you if we cannot.
Refunds are made with the payment method you used, within 14 days of your request.
8. Your right of withdrawal (consumers)
If you buy as a consumer, French law gives you 14 days from your order to withdraw, without giving a reason (article L221-18 of the French Consumer Code). To withdraw, send us a clear statement by email to contact@freelanceyachting.com.
Our services are fast: when you send us your documents, you ask us to start the work before the 14 days are over. If you then withdraw before the service is complete, you pay only for the part already done and we refund the rest (article L221-25). Once the service has been fully delivered, you can no longer withdraw (article L221-28, 1°).
To complete: The way the client gives this express request and acknowledgement must be checked by a legal professional — for example a sentence shown before the pay button, or the client’s email when sending the documents.
9. Your commitments
You send documents that are yours and accurate. For CrewCheck, you confirm that you received the candidate’s CV in a recruitment process and are entitled to share it with us for this purpose.
10. Our liability
Our services are expert advice and documents. We cannot guarantee that you will be hired, that a recruiter will answer you or that a profile will be accepted. Within the limits allowed by law, our liability is limited to the price you paid for the service concerned.
11. Your documents and ours
The documents we deliver are for your personal use: your CV, your profile and your roadmap are yours to use. Our methods, templates and service sheets remain ours.
12. Personal data
How we handle your documents and data is explained in our privacy policy.
13. Complaints and mediation
For any complaint, write to contact@freelanceyachting.com; we answer within To complete: number working days.
If you are a consumer and we cannot agree, you may refer the matter free of charge to the consumer mediator: To complete: name, website and address of the consumer mediator Freelance Yachting joins.
14. Applicable law
These terms are governed by French law. If you are a consumer, you keep the protection of the mandatory rules of the country where you live, and you may go to the courts provided by law.
Last updated: To complete: date of publication.